Training designed

to make change feel easy

Learning Strategy Roadmap

From strategy to content creation, I can bundle services that fit your needs and budget.

When you roll out new systems, processes, or tools, your people need more than information — they need clarity, confidence, and support. That’s where I come in.

Services Catalog

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Discovery

Understand the goals, audience, and systems to shape the right learning approach.

  • Let me learn your business.

    The fastest way to create training that feels authentic is to learn directly from your team. That’s why I start with job shadowing. By stepping into your employees’ day-to-day, I quickly get up to speed on the realities of the role. This means the training I design is relatable, practical, and tailored to the way your people actually work. When I deliver it, I can speak from a place of familiarity—so your team feels understood and engaged from the start.

  • Let’s talk strategy.

    Every business has different training needs—let’s find the right approach for yours. Together, we’ll look at timelines, scope, audience size, and the tools you already have in place. Whether you want to explore modern learning techniques or stick with tried-and-true methods, I’ll help you map a clear strategy that fits. You’ll walk away with a plan that feels realistic, effective, and aligned with your goals.

  • Change can be exciting—but without communication, it can also be confusing.

    A thoughtful communication strategy keeps your team informed, motivated, and ready to learn. As part of your rollout, I’ll help you decide what to share, when to share it, and how. The result is smoother adoption, stronger engagement, and fewer surprises along the way.

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Design

Create clear, purposeful learning experiences and materials that fit your context.

  • It’s time to bring your training to life.

    Whether you’d like me to polish content your team has drafted or create materials from scratch, I’ll make sure everything is accurate, engaging, and tailored to your learners. By testing and refining with your subject matter experts, I ensure content resonates and sticks. The end result: training that delivers impact and leaves your team confident moving forward.

  • Where do you store your learning content?

    Nothing slows down learning like content that’s buried, outdated, or hard to find. I’ll help you build (or refresh) a learning repository that’s intuitive, accessible, and easy to maintain. With the right structure in place, your team won’t waste time searching—they’ll have what they need, when they need it.

  • During the design phase, transparency keeps everyone aligned. I’ll help you build a centralized space for updates, milestones, and announcements so teams outside the core project stay informed and engaged. When communication flows early, rollout runs smoother later.

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Rollout

Deliver training, enable teams, and ensure smooth adoption across the organization.

  • An instructor guides learners in real time—either in person or online. This format allows for live interaction, feedback, and discussion. I make sessions engaging and interactive, so participants stay involved and confident.

  • Learners complete modules on their own schedule. This approach is flexible, great for follow-up, and ideal for distributed teams. I can design plans that track progress, test knowledge, and keep learners accountable.

  • Real or simulated environments give learners the chance to apply skills right away. It works well when paired with other methods. I design scenarios that test problem solving and build confidence through practice.

  • Microlearning modules are delivered over time, often by email or internal platforms. Each piece is short, interactive, and easy to absorb. I create campaigns that drive engagement and turn training into an ongoing conversation.

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Hypercare

Support and refine after launch — gathering feedback, coaching, and sustaining results.

  • Hypercare often uncovers issues that need fixes. I maintain a well-managed log that keeps priorities clear and provides a simple way to update staff and leadership.

  • Temporary or long-term changes may be needed. I help document and communicate these adjustments so your teams can keep moving without confusion.

  • Training content should always reflect reality. As changes and fixes arise, I’ll make sure materials are updated quickly so learners stay on track.

  • Teams will look for the latest updates in one place. I can extend your communication strategy with a central hub that keeps everyone informed and confident.

  • As teams apply their learning, I offer targeted coaching to build confidence, troubleshoot challenges, and reinforce lasting habits beyond the Hypercare phase.

View my Project Highlights

Ready to customize a learning strategy that is perfect for your business?

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